Consumers want information and they are going to do business with the businesses that give them that information. Be sure to get the most of your business profile.
Rating values have become one of the most important factors for achieving rankings in various local search engines, so you shouldn’t ignore them. Ask your particularly pleased customers to rate your business online in each of the major directories and local search engines. Some rating services allow you to respond to specific complaints or negative statements—do so. If you suspect that a competitor has falsely stacked the deck against you, complain to the company hosting the reviews and request that they look into it.